Talk:QMS: QMS Skeleton

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Revision as of 11:54, 14 July 2008

COMMENTS ABOUT THE MAP OF THE PROCESSES

Quality Management is not a support process.

Quality Management starts from the contract requirements, it is developed during all the project stages, includes suppliers organizations and supplies, includes the design process, the fabrication process, the delivery process, includes the way in which the project satisfies the customer needs and requirements; includes also HR management, risk management and improvement of the organization, in practice all the processes.

Quality Management uses Project Management as a tool to obtain quality results.

In my proposed skeleton (Powerpoint Presentation) there was a "quality planning" support process, which is different from quality management; it is defining (and planning) the processes that will be used during the project to obtain quality.

Non conformity management is at the end of an activity, when you look at the results, at the product; so it is a process NOT directly linked to quality planning (an output from one of the 2 processes doesn't go to the other process).

Conclusions:

1) write "quality planning" instead of quality management

2) write "control of nonconforming product" instead of "nonconformity" (management)

3) keep the two processes distant, the first at the beginning, the second at the end of the map

4) write "Project" instead of "Project management", because the process that has the deliverables as an output is the project, not the project management (the project management is the work of the project manager, the project is the work of the team)

5) try to identify the inputs and the outputs of each process and connect the processes through the inputs/outputs